Answers
Frequently asked
How do I receive my tickets?buyers+
After payment is verified, your QR tickets appear in your wallet and a confirmation is sent by email and SMS when a valid mobile number is provided.
Can I transfer a ticket?buyers+
Yes. Open the ticket in your wallet and transfer it to another registered customer before the displayed transfer cutoff.
How do organizer accounts work?organizers+
Submit an event request with the required details and poster. After review, Dreamscapes creates the organizer workspace and sends secure login instructions.
What about refunds?buyers+
Eligible tickets can be submitted from the customer wallet before the platform refund cutoff. Approved payments are returned through the original provider.
How are tickets verified at the door?Everyone+
Authorized crew scan each unique QR code. A valid ticket can be checked in once and every attempt is recorded for the organizer.