Acceptable use policy

• Fraud, impersonation, payment abuse, chargeback manipulation or money laundering.
• Counterfeiting, duplicating, harvesting or publicly exposing ticket credentials.
• Unauthorized access, vulnerability exploitation, malware, denial-of-service activity or circumvention of rate and inventory limits.
• Harassment, threats, discrimination, illegal content or infringement of another person’s rights.

Do not scrape personal data, operate purchase bots, defeat queues, bulk-create deceptive accounts or use automated systems in a way that harms availability or fairness. Public search indexing and integrations expressly authorized by Dreamscapes remain permitted within their stated limits.

Organizer and crew tools may be used only for authorized events and legitimate operations. Attendee exports, scanner access and ticket lookups must not be used for unrelated surveillance, marketing or personal purposes.

We may rate-limit, investigate, preserve logs, remove content, void affected tickets, restrict functionality, suspend accounts or cooperate with payment providers and lawful authorities. We consider severity, recurrence, risk and available evidence.

Report suspected abuse or security issues to support@dreamscapes.co.ke without exploiting the issue or disclosing personal data publicly. Good-faith reports should include reproducible detail and allow reasonable remediation time.